ITIL Service Operation Lifecycle & Certification Course

This course from Solutions is intended to teach the students about this unified training course that immerses students in the overall processes, policies, methods and concepts allied with the Service Operation phase of the Service Lifecycle. This course includes the control and management of the techniques and activities within the Service Operation stage, but not the detail of each of the supporting procedures.

Delivery Mode Location Course Duration
Class Room Accra

10days

Upon Completion of this Course, you will accomplish following:\r\n• Comprehend Service Operation\r\n• Comprehend principles of Service Operation\r\n• Comprehend processes of Service Operation\r\n• Comprehend activities related to Service Operation technology\r\n• Comprehend organization of Service Operation\r\n• Comprehend Technology Considerations\r\n• Comprehend improvement and implementation of Service Operation\r\n• Comprehend challenges, critical success risks and factors\r\n