The IT Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organized to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM). The focus of a business should move from simply managing the company’s IT to making IT truly productive by helping the business achieve its strategic goals. ITIL certification helps organizations fulfill this goal by providing guidelines for establishing governance standards and enhancing the alignment between business and its IT processes.
| Delivery Mode | Location | Course Duration |
|---|---|---|
| Class Room | Accra | 10days |
The benefits of ITIL 2011 Foundation certification training include:\r\n• You can earn PDUs for Project Management Professional (PMP®) Certification Prep exam after attending this ITIL certification training at Ramsys.\r\n• You will end up improving your job prospects after becoming an ITIL certified professional.\r\n• By implementing various tools and techniques that you learn from the ITIL 2011 certification you will end up improving your individual productivity and efficiency at the workplace.\r\n• ITIL is a globally recognized framework and has widespread adoption across industries including education and healthcare, therefore this certification will improve your career prospects to a great degree.\r\n