The Microsoft Dynamics 365 for Customer Service training and certification course will give you a detailed overview of customer services like agent enablement, service intelligence, the voice of customer and field services.
| Delivery Mode | Location | Course Duration |
|---|---|---|
| Class Room | Accra | 10days |
Microsoft Dynamics 365 for Customer Service Benefits On completion of this training, you will know: • Agent Enablement in Microsoft Dynamics 365 for Customer Service • Service Intelligence in Microsoft Dynamics 365 for Customer Service • Voice of the Customer in Microsoft Dynamics 365 for Customer Service • Unified Service Desk in Microsoft Dynamics 365 for Customer Service • Microsoft Dynamics 365 for Field Service