ITIL Managing Across Lifecycle course has been built on the experience and knowledge that students have obtained in the intermediary courses. Students are needed to implement this knowledge, and the skills they have obtained executing service management functions. Managing Across the Lifecycle is the final step for IT experts prior to joining of a selected group who are ITIL specialists. Managing Across Lifecycle course is like a capstone that allows students to link the lifecycle stages of ITIL and assist an organization in integrating processes, responsibilities, and other subjects into applying cohesive service management approach. To succeed, candidates must strategize, plan, employ, and assess ITIL principles in an integrated approach.
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Upon Completion of this Course, you will accomplish following:\r\n• Comprehend concepts of the service lifecycle\r\n• Comprehend Stakeholder and Communication management\r\n• Comprehend integrating service management processes across the service lifecycle\r\n• Administer services across the service lifecycle\r\n• Comprehend Organization and Governance\r\n• Comprehend improving and implementing service management capability